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Returns Policy

Returns Policy

We want you to be totally happy with your purchases from The Black Pug Press but if for any reason you're not, please get in touch. Drop an email to theblackpugpress@gmail.com within 7 days of receiving your order and we will arrange an exchange or refund (minus shipping costs), whatever you prefer. You will need to return the unwanted item to us in it's original condition.

Please securely repack the item and send it to:

The Black Pug Press
52 Lorrimore Ave
Plymouth
PL2 1HZ
UK

In the unlikely event that your parcel arrives damaged, or the item is faulty, drop us an email with your order details so we can rectify the problem!